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í Un buen servicio ya no basta !.: Cuatro principios del servicio excepcional al cliente / Leonard L. Berry

By:

Berry, Leonard L , 1942

Material type:

TextPublication details: Norma : ColombiaDescription: 333pISBN:

958-04-3244-9

Subject(s):

1.- Servicios al cliente - Control de calidad. 2.- Servicios al cliente - Estados unidos - Administración -Estudios de casos. I Hassan, Adriana de Tr

LOC classification:

HF5415.5 B47 1996

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Holdings
Item type	Current library	Collection	Status	Barcode
Libros-Monografías	UT Cancún	Colección general	Available	13191

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