TY - BOOK AU - Bendle, Neil T TI - Marketing Metrics: the manager's guide to measuring marketing performance SN - 978-0-13671713-3 AV - HF5415.2 M375 2016 PY - 2021/// CY - Pearson Education PB - Upper Saddle River, NJ KW - Marketing research N1 - Incluye referencias bibliográficas (p. 417-420) e índice ER -