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Results of search for 'au:"Albrecht, Karl."'
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Albrecht Karl
Albrecht, Karl
Albrecht, Karl,1941
Lawrence J. Bradford...
Zemke, Ron, autor
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1.
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Todo el poder al Cliente : El nuevo imperativo de la calidad del Servicio / Karl Albrecht
by
Albrecht, Karl
Material type:
Text
Publication details:
España : Paidos 1994
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2.
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La revolucion del servicio: Lo único que cuenta es un cliente satisfecho
by
Albrecht Karl
Material type:
Text
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LinkSantafé de Bogotá : 3R, 1998
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3.
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La excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford : trad. Jesús Villamizar Herrera : revisión técnica Humberto Serna Gómez.
by
Albrecht, Karl
Lawrence J. Bradford. \ II. Jesús Villamizar Herrera. traductor. \ III. Humberto Serna Gómez. revisión
Series:
Temas gerenciales \ Temas gerenciales
Material type:
Text
Publication details:
Colombia : 3R, 1998.
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4.
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Gerencia del servicio : La direccion de empresas en una economia donde las relaciones son mas importantes que los productos / Karl albrecht, ron zemke ; trad. Jesús villamizar Herrera
by
Albrecht, Karl,1941
Zemke, Ron, autor
Series:
Serie empresarial
Material type:
Text
Publication details:
Bogota, colombia : Legis,1988
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