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1.

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íUn buen servicio ya no basta! : cuatro principios del servicio excepcional al cliente / Leonard L. Berry ; traductora Adriana de Hassan by

Series: Gerencia

Material type:

Text; Format: print

Publication details: Colombia : Norma, 2002

Availability: Items available for loan: UT Cancún (3).

2.

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Mas alla de la excelencia en el servicio : un plan para la accion / Leonard L. Berry by

Berry, Leonard L.,1942-autor

Material type:

Text

Publication details: Bilbao : Deusto, 1995

Availability: Items available for loan: UT Cancún (1).

3.

Image from Google Jackets

í Un buen servicio ya no basta !.: Cuatro principios del servicio excepcional al cliente / Leonard L. Berry by

Berry, Leonard L , 1942

Material type:

Text

Publication details: Norma : Colombia

Availability: Items available for loan: UT Cancún (1).

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